Looking for a web platform to make your e-commerce project up and running or switching from your current solution to something more innovative and advanced? It’s a common case for our clients. But how should one make a final choice? So many questions, so many doubts. We have collected the most popular questions we receive from our customers to help you make that choice and counter your concerns.
Q: Is the Spree Commerce platform too complicated for my business?
A: Generally, the answer should be something like It depends on your business and your goals. Actually, the idea behind Spree as a free e-commerce platform is to bring a product that appears to be as simple and easy to use as possible.
So with our Storefront we give a 100% guarantee that you’ll find it easy to:
- manage your products.
- configure tax rates in different zones.
- adjust shipping methods.
- optimize SEO.
- connect external solutions (Jirafe, Amazon, Zendesk, Salesforce etc.).
- and much more!
Although we have created a detailed guide on using our web interface, our practice shows that most of our clients are very good at figuring its functionality intuitively on their own.
However, keep in mind that you will still require a professional team of Spree Commerce developers to make a unique design for your store and set the platform up for your specific case. To do this, you can either turn to professional Ruby developers or take advantage of our expert customization services.
Q: What should I know to start? What if I get stuck at some point?
A: For such questions we created a spectacular online documentation section. Save this link to your bookmarks and check it whenever you have any question regarding the functionality of Spree Commerce.
Although we tried to cover as many details as possible in our guides, every case is unique, so don’t hesitate to contact us. Our core Spree Commerce team is always ready to help you and provide with 24/7 support.
Q: Is Spree indeed a free e-commerce platform? How do you guys monetize your solution?
A: The Spree Storefront is indeed an open source project, so you can download and use it for free. Our team earns a living by providing guided support for using Wombat, which is an operational system integrating all parts of your e-commerce business in one place. The price varies based on the number of orders you’re going to operate per month. We also offer expert customization of your Spree store on a regular basis.
Q: How can I understand that your solution is better than the one I currently use?
Usually our clients switch to Spree Storefront when they are no longer satisfied of how quickly their solution can process the info and load the store. Here are the most popular reasons for this:
- The store processes more orders than before and requires too much efforts to be optimized.
- The solution provides not enough safety and security options to stick with it any longer.
- The platform does not provide enough documentation to build a stable and reliable store for your needs, so you constantly need to advise with support engineers.
Sometimes our clients find that Spree Storefront provides more flexibility and extensions for their specific needs. Thanks to our open source approach, we have an amazing community with over 700 contributors from all over the world trying to make Spree the best e-commerce platform available!
In other cases our clients just need a solution that can process huge number of orders. For instance, the co-founder of Spark Solutions Michal Faber created a Spree-based marketplace and told that it was successfully handling... 15.000 requests per minute!
Q: Does Spree Commerce hold leading positions?
A: At the moment Spree Commerce is not even close to the leaders of the market. Although 45,000+ stores are already using our solution, only 1,6% of the top 100k sites are built on Spree. And that’s the reason we do our best to make every feature shine work faultlessly and struggle for each client.
We hope, our honest answers will help you figure out the best option for you business and become a loyal Spree Commerce user.