UX Audit Services

We provide UI/UX design review services and give you precise improvement recommendations. With RubyGarage, you will increase your products’ UX quality, raise the conversion rate, get a competitive advantage, and achieve your business goals faster.
Let’s start a UX audit of your product!

Our UX Audit Services

At RubyGarage, we are obsessed with responsive designs that provide a smooth customer journey.

UX Audit

We conduct a 360-degree heuristic evaluation of your product’s user experience. As a result, you get a clear plan on how to improve your user flow, align your design with common patterns, eliminate misleading UX solutions and extra elements, and fix all usability problems.

UI Audit

We perform a detailed assessment of your product interface design, from design inconsistencies to system responsiveness. With our UI audit report, you’ll be able to remove any visual flaws and deliver the best user experience possible.

Competitor Analysis *

At your request, we conduct market and competitor research to identify what your product lacks to get on top. With this information in hand, you’ll get a chance to stand out on the market with your UI/UX solutions.

User Testing *

To have a full picture of your user journey, we conduct user testing for essential product flows to identify the most valuable insights on how users interact with the product. Also, after the prototype is ready, we test it to increase the product’s reliability and save loads of money and time on adjusting your interface to align with our recommendations.

* Optional services, you can include them to your UX audit service order for additional price

Benefits of Our UX Review Services

Let us conduct a UX audit for your digital product to give you a wide range of opportunities that will benefit your business.

  • Optimized user experience

    When customers’ expectations aren’t met, your business risks losing customers. Let our UX review service help you identify and eliminate design-related user experience issues and achieve an easy-to-use product.

  • Increased conversion rate

    A smooth user experience guarantees a high conversion rate. Our UX review service will help you come up with an effective design and eliminate barriers to purchase.

  • Customer satisfaction and loyalty

    A pleasant user experience is the basis of consumer loyalty. Our UX audit will help you improve the quality of your service and make your customers come back for more.

  • Competitive advantage

    We discover how to make your product’s unique value more appealing to users. A UX audit allows you to refine your user experience to stand out from your competitors on the market.

Our UI/UX Audit service step by step

We strive for the highest quality of our service and pay attention to every detail. This is what we do to give you a 360° vision of your product’s current state:

UX Audit

UX Audit

RubyGarage UX experts check for problems with your current user experience design, such as:

  • Navigation issues
  • Page hierarchy issues
  • Unclear user flow
  • Non-adherence to platform guidelines
  • Non-alignment with common design patterns
  • Misleading UX solutions
  • Missing/extra elements
  • System feedback issues and bugs
  • Usability problems (heuristic evaluation)
UI Audit

UI Audit

Our top specialists conduct a complete audit of all UI design-related issues including:

  • Design inconsistencies
  • Incorrect alignment
  • Problems with scaling (such as fonts being too small)
  • Insufficient contrast
  • Mobile responsiveness issues
Competitor Analysis

Competitor Analysis

We analyze your key competitors to show which improvements can give you a competitive advantage:

  • Market analysis
  • Competitor features analysis
  • Competitor UX analysis
  • Competitor UI analysis
User Testing

User Testing

We highlight all user flow issues, so you can see what you need to fix for smooth interface performance:

  • Conduct user testing before UI/UX analysis
  • Check if everything works properly after we develop an improved prototype.

UI/UX Design Review Flow at Ruby Garage

We will keep you up-to-date about your product’s UX audit at each step of this journey.

  • Gather information

  • Conduct competitve analysis

  • Perform cognitive walkthroughs

  • Analyze product design

  • Form final report

  • Prepare budget

UI/UX audit service deliverables

A RubyGarage UX audit is not just walking through a couple of website pages and saying “it doesn’t work.” We guarantee that you’ll get a thorough analysis and specific recommendations that you can start implementing right away.

  • High-level recommendations

    will let you know which UX obstacles impact the product’s performance

  • An overview of issues

    of their severity will demonstrate the scope of work on improvements

  • A detailed list of UX issues

    with illustrative examples will show you where exactly you should make changes

  • Expert recommendations

    will give you the exact steps and budget you need for improvements

Examples of UI/UX audit issues

After a UX audit, you get a detailed description of issues to be fixed, including their exact position, type, and severity from minor to critical, according to their impact on your product’s usability. Here are some examples:

Discover screen - Top section
  • The lack of valuable information about the events (e.g. dates, type, duration, location).
  • No way to make the right decision for users to pick an appropriate event.
UX - User Experience
  • Show users a general overview of each event. Short information should include all attributes, related to location, date, time and type of event. Additional attributes: how many people go, which friends are going to attend the event.
Across all the system
  • No difference between active and normal states of text fields.
UI - User Experience
  • Create clear guidlines for all inputs in the system: define normal, focused, and disabled states of fields, make them visually distinctive from each other.
  • Find best practices for common visual system creation in the guidlines of Material Design System.
Landing Page - Header
  • The login action doesn’t stand out from the other page links, so it can be missed.
  • No sign up actions in the header.
UX - User Experience
  • Place authorization in the right corner of the header section, place other page links menu separately by adding bigger indents.

RubyGarage UX audit service will let you make your user experience a customer magnet and achieve your ambitious business goals.

UX audit services in action

Multiple brands have already profited from our UX audit services, applied smart design solutions, and won the love of their customers.


MilanStyle is a marketplace where online fashion stores engage with their customers. We conducted a UX design review to find potential improvements for the shopping experience. We then redesigned existing components according to our findings, which helped our client reduce their bounce rate and increase user retention.

View Project

MedShop Express

Medshop Express is an online store that offers a wide range of healthy living merchandise, from medications to beauty products. Our team helped Medshop Express customize their website interface based on a thorough UX audit to improve customer engagement and boost the conversion rate.

View Project

What clients say about our
UX audit services

It’s never too late to improve. Let our UX audit service take your product to the next level!

Our Advantages

  1. Free & non-binding offer
  2. 10+ years in the development and service design market
  3. 160+ released projects
  4. 150+ In-house specialists
  5. Needs analysis instead of sales talk
  6. Valuable suggestions from experts in the field for your project


Harju maakond, Tallinn, Lasnamäe linnaosa, Paepargi tn 47-9, Estonia, 11417
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