UX Audit Service
When you need a UX audit
You need
- A consistent product design
- Loyal users
- Higher conversion rates
You seek to
- Gain a competitive advantage
- Boost your product’s performance
- Ensure design responsiveness
You want to avoid
- Losing users because of a poor UX
- Redesigning your product right after the initial release
- Usability issues
What you get with our UX audit services
Our UX design audit services are aimed at improving your project in the following ways:
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Streamlining the user experience
Our UX review service helps you identify and eliminate design-related user experience issues and achieve an easy-to-use product.
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Increasing the conversion rate
Our UX review team identifies barriers to conversion and finds effective design solutions to remove them.
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Increasing user satisfaction
User engagement, retention, and loyalty directly depend on user satisfaction. During a UX audit, we streamline your product’s user experience so customers keep returning to your app.
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Gaining a competitive advantage
We discover how to make your product’s unique value more appealing to users. A UX audit allows you to refine your user experience to gain an edge over competitors.
UX audit process at RubyGarage
Stage 1. Project analysis
At this stage, we gather all information about your project to get a background for the audit. Project analysis includes:
- Business analysis
- Current UI/UX design exploration
- Requirements engineering
Stage 2. UX audit
We detect all vulnerabilities in your users’ experience following key user paths. We aim at finding all:
- Navigation issues
- Page hierarchy issues
- Unclear user flows
- Non-adherence to platform guidelines
- Non-alignment with common design patterns
- Misleading UX solutions
- Missing/extra elements
- System feedback issues and bugs
- Usability problems (heuristic evaluation)
Stage 3. UI audit
We check every page and every item of your app for UI-related issues including:
- Design inconsistencies
- Incorrect alignment
- Problems with scaling (such as fonts being too small)
- Insufficient contrast
- Mobile responsiveness issues
Stage 4. Competitor analysis
We analyze your key competitors to show which improvements can give you a market advantage:
- Market analysis
- Competitor features analysis
- Competitor UX analysis
- Competitor UI analysis
Stage 5. Usability testing
We employ real users to check the performance of your design solutions and define areas for improvement. At this stage, we:
- Conduct user testing
- Check if everything works properly in the prototype
Stage 6. Final report
At the end of all audit stages, we form a report covering all our findings, including:
- A prioritized list of detected issues
- Recommendations for improvements
- Time and resource estimates to implement the recommendations
Our values
We believe that success comprises three main values:
Our clients choose RubyGarage because we excel at:
What clients say about our
UX audit services
RubyGarage exceeded my expectations in many ways. As a first time, non-technical startup founder, I am happy to say that we had a drama-free collaboration. Their leadership and project managers are experienced and pragmatic; they understand startups and offered many helpful business suggestions. Their UX designer was superb and took my product vision to a completely new level. Their dedicated team of developers delivered a quality product on time and went out of their way to delight me as a customer.
Quick facts about RubyGarage
Still not sure about choosing RubyGarage as your UX audit company? Consider some numbers.
FAQ
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A UX audit is a checkup of your website’s or app’s design aimed at identifying and eliminating issues, gaps, inconsistencies, or other imperfections in your user experience.
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At RubyGarage, we not only check your product’s user experience but also inspect the product’s UI design, conduct competitor analysis, and perform user testing. We handle all activities necessary to improve your users’ experience, optimize your conversion rate, and give you a competitive advantage.
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If you’re not sure of the quality of your product’s design or think your product might perform better than it does, that’s a reason to conduct a UX audit. An audit will help you identify product weaknesses and find solutions to eliminate them. As a result, you can get a more consistent and pleasant-looking product, a smoother user experience, and consequently higher conversion and retention rates.
Let’s take your product UX to the next level
Our Advantages
- Free & non-binding offer
- 12+ years in the development and service design market
- 160+ released projects
- 150+ In-house specialists
- Needs analysis instead of sales talk
- Valuable suggestions from experts in the field for your project