UX Audit Services
Our UX Audit Services
At RubyGarage, we are obsessed with responsive designs that provide a smooth customer journey.
UX Audit
We conduct a 360-degree heuristic evaluation of your product’s user experience. As a result, you get a clear plan on how to improve your user flow, align your design with common patterns, eliminate misleading UX solutions and extra elements, and fix all usability problems.
UI Audit
We perform a detailed assessment of your product interface design, from design inconsistencies to system responsiveness. With our UI audit report, you’ll be able to remove any visual flaws and deliver the best user experience possible.
Competitor Analysis *
At your request, we conduct market and competitor research to identify what your product lacks to get on top. With this information in hand, you’ll get a chance to stand out on the market with your UI/UX solutions.
User Testing *
To have a full picture of your user journey, we conduct user testing for essential product flows to identify the most valuable insights on how users interact with the product. Also, after the prototype is ready, we test it to increase the product’s reliability and save loads of money and time on adjusting your interface to align with our recommendations.
* Optional services, you can include them to your UX audit service order for additional price
Benefits of Our UX Review Services
Let us conduct a UX audit for your digital product to give you a wide range of opportunities that will benefit your business.
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Optimized user experience
When customers’ expectations aren’t met, your business risks losing customers. Let our UX review service help you identify and eliminate design-related user experience issues and achieve an easy-to-use product.
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Increased conversion rate
A smooth user experience guarantees a high conversion rate. Our UX review service will help you come up with an effective design and eliminate barriers to purchase.
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Customer satisfaction and loyalty
A pleasant user experience is the basis of consumer loyalty. Our UX audit will help you improve the quality of your service and make your customers come back for more.
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Competitive advantage
We discover how to make your product’s unique value more appealing to users. A UX audit allows you to refine your user experience to stand out from your competitors on the market.
Our UI/UX Audit service step by step
We strive for the highest quality of our service and pay attention to every detail. This is what we do to give you a 360° vision of your product’s current state:

UX Audit
RubyGarage UX experts check for problems with your current user experience design, such as:
- Navigation issues
- Page hierarchy issues
- Unclear user flow
- Non-adherence to platform guidelines
- Non-alignment with common design patterns
- Misleading UX solutions
- Missing/extra elements
- System feedback issues and bugs
- Usability problems (heuristic evaluation)

UI Audit
Our top specialists conduct a complete audit of all UI design-related issues including:
- Design inconsistencies
- Incorrect alignment
- Problems with scaling (such as fonts being too small)
- Insufficient contrast
- Mobile responsiveness issues

Competitor Analysis
We analyze your key competitors to show which improvements can give you a competitive advantage:
- Market analysis
- Competitor features analysis
- Competitor UX analysis
- Competitor UI analysis

User Testing
We highlight all user flow issues, so you can see what you need to fix for smooth interface performance:
- Conduct user testing before UI/UX analysis
- Check if everything works properly after we develop an improved prototype.
UI/UX Design Review Flow at Ruby Garage
We will keep you up-to-date about your product’s UX audit at each step of this journey.
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Gather information
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Conduct competitve analysis
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Perform cognitive walkthroughs
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Analyze product design
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Form final report
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Prepare budget
UI/UX audit service deliverables
A RubyGarage UX audit is not just walking through a couple of website pages and saying “it doesn’t work.” We guarantee that you’ll get a thorough analysis and specific recommendations that you can start implementing right away.
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High-level recommendations
will let you know which UX obstacles impact the product’s performance
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An overview of issues
of their severity will demonstrate the scope of work on improvements
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A detailed list of UX issues
with illustrative examples will show you where exactly you should make changes
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Expert recommendations
will give you the exact steps and budget you need for improvements
Examples of UI/UX audit issues
After a UX audit, you get a detailed description of issues to be fixed, including their exact position, type, and severity from minor to critical, according to their impact on your product’s usability. Here are some examples:
RubyGarage UX audit service will let you make your user experience a customer magnet and achieve your ambitious business goals.
UX audit services in action
Multiple brands have already profited from our UX audit services, applied smart design solutions, and won the love of their customers.
What clients say about our
UX audit services
RubyGarage exceeded my expectations in many ways. As a first time, non-technical startup founder, I am happy to say that we had a drama-free collaboration. Their leadership and project managers are experienced and pragmatic; they understand startups and offered many helpful business suggestions. Their UX designer was superb and took my product vision to a completely new level. Their dedicated team of developers delivered a quality product on time and went out of their way to delight me as a customer.
It’s never too late to improve. Let our UX audit service take your product to the next level!
Tell Us About Your Project
What’s next?
- We’ll contact you within 24 hours with more information on our next steps. In the meantime, you can check out our case studies and our blog
- Our next step will be to collect all the requirements for your project, clarify your business objectives, and expectations towards our cooperation.
- After that, we’ll develop a proposal for you.